Frequently Asked Questions
The most important is we accept customer’s design orders only, there are no open designs to choose from, no stocks or over run items for sale either everything must be your own logo or designs.
What is the minimum order quantity?
We don’t set minimum order quantity, but quantity will directly influence the price. Surely, the larger quantity, the more favourable price.
What metal plating options do you offer for your products?
We offer gold, silver and copper platings standard with our orders. For an extra charge, we can antique those standard finishes to give an aged look to your lapel pins. Antique finishes also help greatly when your design is mostly metal (die struck)as the darker recessed areas provide a greater contrast for text and fine lines.
What file formats are accepted for images and artworks?
We prefer images to be in CDR or AI formats, if possible. Otherwise, we accept EPS.JPG, .GIF, .PNG, .PPT, .DOC, .PDF, .BMP, .TIFF and .PSD. Almost every format are available for us.
Are you able to manufacture metal products in different shapes?
Any shape is available. They don’t need to be circular, as traditional lapel pins are. Our galleries have some examples of unique shapes.
What is your payment terms?
We require 30% depoist before we start the order. Small amounts below in full payments will be appreciated because of the handling fee occurs every time.
Do you offer a "rush" service/fee?
We are pleased to try our best to meet your rush delivery time, so we don’t charge any rush service fee.
What is die casting?
Die casting is a metal casting process that is characterized by forcing molten metal under high pressure into a mold cavity. Once the mold cavity is filled, the pressure is maintained until the casting solidifies after cooling down. Then the half-finished products would be polished, electroplated and color-filled.
What is photo-etched?
We’ll prepare film which has your design already and then transfer your design from film onto a sheet of brass. Your design would be etched by acid chemical, and then we’ll have the brass with electroplating and color-filling.
What is imitation hard enamel?
Imitation hard enamel is invented in early 1990 and also named Soft cloisonne or synthetic cloisonne. It would be filled into the stamped metal first, and have polishing and electroplating afterwards. It is hard to tell the difference between real hard enamel and imitation hard enamel colors, but if you stab the color parts with knife point, imitation hard enamel colors will get visible marks, however real hard enamel colors won’t because hard enamel colors are as hard as tiles.
What is soft enamel?
There are stamped iron with soft enamel/ stamped brass with soft enamel/ photo etched brass with soft enamel/ die cast zinc alloy or spin cast pewter with soft enamel, a lot of procedures or materails can be filled with soft enaml colors. Prices of soft enamel pins are usually cheaper than hard enamel or imitation hard enamel pins. Colors are liquid stage and can be mixed to the pantone numbers as instructions. Colors are stored in syringes and applied by injection. Our soft enamel colors comply with the standards of ASTM F963-11 and CPSIA.
What is offset printing?
Offset printing is also named 4 color process printing (Cyan / Magenta/ Yellow & K-Black), no matter how many colors involved in the art, we charge the printing set up fee for 4 colors if there is no metal border left on the edge or 5 colors if metal border is necessary on the edge, the extra one is for white background color. Generally speaking, if the pins must be made by offset printing, there should be no PMS numbers instruction because we will use CMYK to present the colors. Offset printed lapel pins are perfect for designs that contain gradient colors. We’ll print your motif on the metal and then die cut each piece.
What is silkscreen printing?
The silkscreen process offers the best solution for your pin when your designs require precise, color-on-color detailing. Generally speaking, silkscreen printing is also named as solid color printing and each block or area with only one color involved. Silkscreen printing can be made as many colors as your wish and the colors can be matched with nominated Pantone numbers. Same as offset printing, we’ll print your motif on the metal and then die cut each piece.
What is epoxy used for?
Epoxy usually will be applied to the items related with soft enamel colors, hard enamel and imitation hard enamel items will never choose epoxy. If you want your pins have domed surface, the epoxy resin would be an option for you. You could add epoxy on the surface of the pin, which could avoid the paint or color from flaking off and discoloration. However, the epoxy itself might oxidize and discolor after few years.
Which metal materials are available for producing lapel pins?
There are kinds of material that can be applied to custom lapel pins. Such as brass, copper, iron, stainless Steel, aluminum, pewter and zinc alloy. If you have no idea which material is better for your design, just drop an inquiry to us and we will offer our suggestion after evaluating your design, quantity, budget and delivery time, finally turning your ideas into affordable and eye-catching custom lapel pins!
What is Die stamped?
Die Stamped product is stamped the outline of product onto a piece of copper, bronze or iron material. Copper is better option because of its soft advantage. The product layout will be more obvious than iron. After cut shape, the embryos will be polished directly. When the surface is smooth, they are sent to be electroplated into gold, silver, antique gold, antique silver, etc. Custom colors are acceptable depending on your demand.
What is Cloisonne?
The hard enamel (cloisonne) product is stamped from copper. First, imprint your design on the metal to make a mold. Both outline and cut-outs are cut off by another mold. Second, the colors are hand-filled into the inner side of metal lines with enamel material(cloisonne). After that, the products will be baked in the oven at 1472 Fahrenheit temperature scale for 2-3 minutes. These two steps insure that one color won’t be mixed up with others. Third, the product will be polished individually, and plated in gold /silver /nickel or other plated colors. Finally, each product will undergo a strict quality inspection before package, to ensure only the high quality product will be sent to the clients.
Can you do the designs for us?
Yes. Please state your ideas and send us high resolution images(PDF, CDR, AI, high resolution JPG), your logo and text, we will help to carry out your ideas and send you finished files for confirmation.
What's the process of order?
–Send us inquiry->get quotation->our designer design drawing and send it to you for approval->payment done.
->open mold and make samples->deliver you samples or send you pictures of samples for approval->mass production.
What Is Antique Plating?
We use antique finish often on custom medals, coins etc. A dark wash is applied to the base metal and then the raised areas are buffed off. It gives the metal a distressed or aged look. We often use this electroplate finish on award pins or historical pins. This electroplate finish is also used a lot on custom medals. It helps cut down the shine on designs with a lot of plain metal. With bronze medals, we always antique them so that you can see the details easier.
What Size Metal Pins should I order?
The most common lapelpins sizes range from 0.75″ to 1.0″. Average team trading pin size is 1.75″. 90% of teams order 1.50″, 1.75″ or 2.00″ Custom lapel pins come in just about any size you want. Custom any shape or custom logos. Get the size that’s right for you.
Will I have different back option for attachment?
We offer variety of attachments for custom pins. A traditional butterfly or rubber clutch is usually the default attachment type. Another attachment upgrade options include a safety pin backing, deluxe clutch, or magnetic backing. If you want to upgrade, some buyers turn the custom lapel pins into cufflinks, money clips, keychains, tie clips, ring, necklace, letter openers, bottle opener..etc.
How should I provide artwork to you?
We need the details spec. / art/photo and quantity to offer you our best price! We highly recommend the use of PMS Matching System colors in your art in order to reproduce the colors you require.
***The most preferred format is Illustrator or .eps vector artwork and all fonts converted to outlines/curves.
***The photos for reference accept .jpg, .pdf, .tiff, .png, .psd or .bmp files (artwork should be at least 300 dpi or higher).
What coins package?
